Oh yes, I forgot to answer why the Cyber Canines post was removed. There is a post at the beginning of the Cyber Canines section which specifically says that the information should be sent to me so I can insert it. By sending it to the general list CB actually did exactly what we are trying to prevent happening. We need to guard carefully what websites are in fact included in the Forum or we may find ourselves promoting something that perhaps we don't want to promote. Originally the whole section was going to be removed, but we argued to keep it but to monitor it very carefully.
As for using the personal message system, I had no idea you couldn't use it as soon as you joined the Forum. In any case this person has been a member of the Forum for quite some time, so she should have had access to the facility. But we have had one or two glitches over time, so perhaps if she was unable to PM she was one of the glitches. In which case, my e-mail is listed on my profile so I could have been reached. If she wants to send me the information privately, then I will put it up on the section.
Caroline